Privacy Policy

1. Information we collect

We may collect the following types of information:

a. Personal information you provide

When you fill out forms on our Website (for example, contact or quote requests), we may collect information such as:

• Name
• Email address
• Phone number
• Property or loss details you choose to include in your message
• Any other information you voluntarily submit through forms

b. Automatically collected information

When you access the Website, we or our service providers may automatically collect certain information, including:

• IP address
• Browser type and version
• Device information
• Pages visited and time spent on the Website
• Referring/exit pages

This information may be collected through cookies, log files, and similar technologies.

2. How we use your information

We use the information we collect for purposes including:

• Responding to inquiries and form submissions
• Scheduling estimates and restoration-related communication
• Operating, maintaining, and improving our Website
• Analyzing Website usage and trends
• Marketing and advertising purposes, where permitted
• Measuring the effectiveness of advertising campaigns
• Complying with legal obligations

3. Cookies and tracking technologies

We use cookies and similar technologies to enhance user experience, remember preferences, and analyze Website traffic.

Google Analytics

We may use Google Analytics, a web analytics service provided by Google. Google Analytics uses cookies to collect information about how users interact with the Website. This information is used to compile reports on Website activity and improve our services.

You can learn how Google uses data from sites that use its services here: https://policies.google.com/privacy

Google Ads

We may use Google Ads, which may use cookies and similar technologies to display ads, measure ad performance, and show relevant advertisements based on your visits to this and other websites.

You can opt out of personalized advertising by visiting: https://adssettings.google.com

4. How we share information

We do not sell your personal information.

We may share information:

• With service providers that assist us in operating the Website (such as hosting, analytics, and advertising providers)
• With insurers or adjusters when you ask us to coordinate a claim
• To comply with legal obligations, laws, or government requests
• To protect our rights, property, or safety, or the rights of our customers, employees, or the public

5. Data security

We implement reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission over the internet or electronic storage is completely secure.

6. Your privacy rights (U.S. residents)

Depending on your location, you may have rights under U.S. privacy laws, including the California Consumer Privacy Act (CCPA/CPRA). These rights may include:

• The right to know what personal information we collect
• The right to request deletion of your personal information
• The right to opt out of certain data uses, where applicable
• The right to non-discrimination for exercising privacy rights

To exercise your rights, please contact us using the information in Section 10 below.

7. Children’s privacy

Our Website is not directed to children under the age of 13, and we do not knowingly collect personal information from children. If we learn that we have collected such information, we will delete it promptly.

8. Third-party links

Our Website may contain links to third-party websites (for example, Google Maps or review platforms). We are not responsible for the privacy practices or content of those websites.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

10. Contact us

If you have questions about this Privacy Policy or our data practices, please contact us: